Back to all

Make your Service Visit at Sterling Tire & Auto a Good One

June 14, 2020

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Sterling Tire & Auto
34701 Van Dyke Rd
Sterling Heights, Michigan 48312
586-264-7775

Need Service?

Request a Quote

More articles from Sterling Tire & Auto

Why did my vehicle fail its emissions test?

April 6, 2025

We all want to breathe clean air and keep our planet green. One of the ways to do that is by requiring all vehicles with internal combustion engines to pass an emissions test. Thats because these vehicles can be big polluters. Everyone wants their car to pass the test so they can continue the... More

Lubricate Driveshaft

March 30, 2025

See if any of these are happening to your vehicle. You feel it vibrating excessively underneath when its running, or you hear strange clunking, grating, or grinding sounds coming from beneath. Maybe its hard to turn your vehicle, or you can hear squeaking when youre going slow. Perhaps you fee... More

What Is an EGR Valve? (EGR Valve Service)

March 23, 2025

If you've ever felt your vehicle hesitate, go, then hesitate again, you might think there's something wrong with the transmission. After all, it's not moving smoothly down the road. But there are plenty of malfunctions that can cause those symptoms, one of them being something you may have nev... More